Member Services

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Member Services
Jade contracts with the Chinese Community Health Plan (CCHP) as its Management Services Organization (MSO) for many services.

If you have any questions about your benefits or care, please contact CCHP's Member Services dept at 1-888-775-7888 (Toll-Free) or at 1-415-834-2118 (Local) or stop by at any of their two locations:

827 Pacific Avenue
San Francisco, CA 94133
M-F 8:30 a.m. to 5:00 p.m.
Sat. 9:00 a.m. to 5:00 p.m.


386 Gellert Boulevard
Daly City, CA 94015
M-F 8:30 a.m. to 5:00 p.m.


If there is a medical emergency, please call 9-1-1.